On-Demand Video Visits
Froedtert Health Medical Plan Brings You On-Demand Video Visits 24/7.
- Get care where and when you need it.
- Receive face-to-face care through video chat.
- No appointment needed.
- Talk to a provider within minutes.
- Care is available at no cost for all staff.
- A fee per visit may apply for enrolled staff and dependents on high deductible plans.
Based on your location and the time of day, we will connect you with the appropriate on-demand video visit option.
Get the Information You Need
Network Health is here to help you get the information you need so you can get the most out of your benefits. Log in to your portal below.
Explanation of Benefits
Your explanation of benefits (EOB) from Network Health explains what services were paid for and how much you may owe. It is important to compare your Explanation of Benefits with any invoices you receive from services.
Forms
The Personal Health Information Consent form allows a specified person (a spouse, relative, friend, advocate, attorney, doctor or someone else) to call to discuss your coverage and plan information if it’s ever needed.
The Appointment of Representative form names a relative, friend, advocate, doctor or someone else to act on your behalf for an appeal or complaint.
Coordination of Benefits
Staff who are enrolled in a Froedtert Health medical plan must complete a Coordination of Benefits form on an annual basis. If Network Health does not receive a completed form, claims may be denied until the form is received.
Completed forms can be submitted via direction on the form.
Contact Us
Toll-Free: 844-532-5240
Local: 262-532-5240
Fax: 262-532-5245
Hours:
Monday-Friday from 8 a.m. to 4:30 p.m.